Privacy Policy

Introduction

Build with GKB is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information from Clients, Artisans, Property Owners, and all users of the Build with GKB platform. By accessing or using the platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information Provided by Users

• Full Name
• Contact Information (phone number, email)
• Address or location information
• Identification documents (optional or when required for property verification)
• Professional details (Artisans: skills, experience, certifications)
• Property details (owners and estate developers)
• Payment records and transaction history
• Any information you voluntarily submit during support or communication with management

B. Automatically Collected Information

• Device information (computer, mobile)
• IP address
• Browser type and version
• Usage data (pages visited, actions taken on the platform)
• Cookies and tracking technologies for user experience improvement

C. Property Information

For property owners and estate developers, we collect:

• Legal property documents
• Property descriptions, photos, and location
• Verification details

This information is used solely to verify authenticity and facilitate property listings.

2. How We Use Your Information

Your information is used to provide, manage, and improve our services, specifically to:

For Clients (Artisan Requesters & Property Buyers):

• Process artisan requests
• Match you with qualified and approved artisans
• Facilitate property viewing, verification, and purchases
• Manage secure payments and transactions
• Provide customer support

For Artisans:

• Verify artisan identity and professional qualification
• Assign service requests from clients
• Process payments for work done
• Ensure compliance with platform rules

For Property Owners / Estate Developers:

• Verify property ownership
• Approve listings and publish properties on the platform
• Facilitate communication between potential buyers and management

General Uses:

• Improve platform functionality
• Maintain user safety, security, and fraud prevention
• Enforce platform rules and legal compliance
• Communicate updates, alerts, and notifications

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share information in the following situations:

A. With Your Permission

We may share certain information when you explicitly authorize us to do so.

B. With Artisans or Clients (Limited and Controlled)

We will only share information necessary to complete a service. Artisans do NOT receive client contact details, and clients do NOT receive artisan contacts, unless approved by management.

C. With Property Buyers or Sellers

We may share relevant property information after verification, but personal details are only shared after management approval.

D. With Legal Authorities

We may disclose information if required by law, court order, or government request, or to protect rights, property, or safety.

E. With Service Providers

We may use trusted third-party providers for payment processing, verification services, platform hosting or maintenance. These providers are bound by confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers
• Encrypted communication
• Restricted access to sensitive information
• Routine security audits

While we strive to protect your data, no system is fully secure. Users share information at their own risk.

5. Data Retention

We retain your information only for as long as necessary to:

• Fulfill services
• Comply with legal requirements
• Resolve disputes
• Maintain platform records

Property and transaction-related documents may be kept longer for regulatory compliance.

6. Your Rights and Choices

Users have the right to:

• Access personal data we hold about you
• Request correction of inaccurate information
• Request the deletion of your account (subject to transaction completion)
• Withdraw consent where applicable
• Opt out of non-essential communications

Requests can be made through the platform or by contacting management directly.

7. Cookies and Tracking Technologies

We may use cookies to:

• Improve user experience
• Save login preferences
• Analyze site usage
• Provide personalized content

Users may disable cookies through their browser settings, but some features may not function properly.

8. Third-Party Websites

Build with GKB may contain links to external websites. We are not responsible for the privacy practices of third-party platforms. Users are encouraged to read the privacy policies of external websites before using them.

9. Children's Privacy

Our platform is not intended for minors under 18. We do not knowingly collect information from children. If we discover such data, it will be deleted immediately.

10. Changes to this Privacy Policy

We may update this Privacy Policy occasionally. All changes will be posted on the platform with an updated effective date. Continued use of the platform indicates acceptance of these changes.

11. Contact Information

For questions, requests, or privacy-related concerns, contact: